General update COVID-19

Circumstances which can influence the transit time. Countries around the world are taking measures due to the coronavirus that may affect logistical processes and delayed with 1 to 3 days. 

We have stopped shipping to UK for time being due Covid-19. We will resume shipping when situation changes. 

Shipping carrier in Netherlands Delivery charge Free delivery

Standard delivery -   PostNL

Standard delivery - DHL or DPD

€4,95

€3,95

 €50 and above

Pick up PostNL drop off point

Pick up DHL drop off point 

€4,95

€4,95

 €50 and above
Mailbox package -   PostNL €3,95  €50 and above


The exact shipping cost will be calculated at the checkout.
 

    Processing
    • All products are sent directly from our location in The Netherlands.
    • Orders are processed and shipped within 24h (except during the weekend or national holidays).
    • Your order will be sent to your delivery address, as informed during the checkout procedure. Please also be aware that in the event that a delivery address is submitted incorrectly or mistyped when an order is placed, Coos-Cosmetics assumes no responsibility.

    Carriers

    • EU countries are shipped via your preferred carriers such as PostNL, DHL, UPS and DPD.
    • Shipping cost will be calculated at checkout. 
    • All packages for NL and BE  are shipped via Post.NL or DHL and are accompanied by a tracking number delivered to you by email. You can track your order by login into your account or at the  PostNL website or  DHLParcel website   
    • All products are carefully packed to ensure a smooth experience. In case of loss or damage, please contact us immediately at info@coos-cosmetics.com and we will respond to your request within 24h. 


    EU countries are shipped via your preferred carriers such as DHL, UPS, DPD and PostNL. Shipping rates will be calculated at checkout. 

    Please note: Additional charges of €21-€49 applies for remote areas in your country. You may check the website of UPS, DHL & DPD if your postal code is listed as remote area for surcharges. We will send a separate email with additional payment request or we may cancel your order. You will receive refund within 5 days if order is cancelled.  

       

      Country

      Shipping rates

      Free delivery

      Delivery time

      Austria

      €11 

      €100

      2-4 working days

      Belgium

      €4,95

      €60

      2-3 working days

      Bulgaria

      €15

      €130

      2-5 working days

      Czech Republic

      €11

      €125

      3-5 working days

      Croatia 

      €14

      €100

      2-4 working days

      Denmark

      €9.95

      €100

      3-5 working days

      Estonia

      €15

      €150

      3-5 working days

      Finland

      €24,50 surcharge applies for remote areas

      €150

      2-5 working days

      France

      €11

      €100

      2-4 working days

      Germany

      €8.95

      €75

      2-4 working days

      Greece

      €17.50

      €125

      3-5 working days

      Hungary

      €11

      €100

      2-5 working days

      Ireland

      €14

      €125

      3-5 working days

      Italy

      €14

      €100

      2-5 working days 

      Latvia

      €17

      €150

      2-5 working days 

      Lithuania

      €15

      €150

      2-5 working days 

      Luxembourg

      €8

      €75

      3-4 working days

      Netherlands

      €3.95

      €50

      2 working days

      Norway

      €18 ( Surcharges applies for remote areas)

      VAT applies 

      €125

      2-4 working days

      Poland

      €18

      €125

      2-5 working days

      Portugal

      €13

      €100

      2-5 working days

      Romania

      €13

      €150

      2-4 working days

      Slovakia

      €12

      €100

      2-4 working days

      Slovenia

      €12

      €100

      2-4 working days

      Spain

      €14

      €100

      2-5 working days

      Sweden

      €11.95

      €100

      2-5 working days

      United Kingdom

      €10

      €90

      2-4 working days